Update on the BlackBerry outage


Centralized networking strikes again

Stars above, the more I read about the BlackBerry outage, the more glad I am that I went with a Palm TX, at least for now.

Instead of a distributed network, there are two central server clusters.

But analysts say that judging from the nature of the outage and who was affected, the problem falls squarely on RIM's shoulders. For one, the outage only impacted data services, including e-mail and mobile Web browsing. Subscribers were still able to make phone calls and send and receive SMS text messages.

All of this points to some kind of technical issue within one of Research In Motion's Network Operations Centers, which acts as an intermediary between corporate mail servers and recipients.

The e-mail outage, first reported by WNBC, began around 5 p.m. PDT on Tuesday and lasted until the wee hours of the morning on Wednesday when e-mail began trickling into inboxes to users across North America and parts of Europe and Asia. The widespread disruption highlights just how vulnerable RIM's network has become, especially as the company's subscriber base grows.

I think a centralized network is just asking for trouble, especially as demand grows.

I'll be very curious to see how RIM fixes the problem.

— NeoWayland

Posted: Thu - April 19, 2007 at 05:07 AM  Tag


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