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Dot Mac came back up, but I am not happy with AppleMy other blogs couldn't be updated, and
there doesn't seem to be much response from Apple
This blog is hosted by Itsamac, but my
other two blogs are on my NeoWayland Dot Mac account. I hadn't been able to
update them since Friday. I wasn't the only one.
Over the past four days, .Mac users have struggled to get its Web site publishing features, iWeb, and related file-share capabilities, iDisk, to work. Users have complained not only about the length of the outage, but also what they say is a tardy response from .Mac's technical support team, according to postings on Apple's discussion board. "It is going on 96 hours for me. Completely Unacceptable," wrote a user named BK Broiler in a post to the discussion board. "The .76 IP now pings, since yesterday, but iDisk does not work still. It'll only work with the /etc/hosts trick, but not on its own. I got a canned e-mail from Apple today after 72 hours of silence from the time I sent the trouble call. Thanks, Apple, for making a joke out of long term customer loyalty, and for just not giving a ****. It may be time to switch away from Mac after 20 years." Apple said Monday it is investigating the issue. "We are aware of the outage and are looking into it," an Apple representative said. The annoying thing for me is that the status on the dot Mac homepage showed no problems, and there was no news of any difficulty. As of this writing, they still haven't posted any news of the recent problems. Honesty would go a long way. 
Posted: Tue - August 1, 2006 at 04:29 AM
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 Pagan Vigil
Pagan philosopher, libertarian, and part-time trouble maker, NeoWayland watches for threats to individual freedom or personal responsiblity. There's more to life than just black and white, using only extremes just increases the problems.  My Thinking Blogger Nominees
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